How to Use Amazon’s “Hey Disney!” Devices in Your Disney Hotel Room
Disney has definitely not shied away from using new technology in their theme parks and resorts! You can see this on rides, during shows, and even in merchandise.
The My Disney Experience app can act as your park ticket or help you find your car, virtual queues are used every day in the parks, and even the new MagicBand+ will light up on your wrist!
Another new piece of technology being used is the “Hey Disney!” devices in Disney hotel rooms. Let’s talk about it!
Hey Disney
“Hey Disney!” is described by Disney as “a complimentary, and optional, new Guest perk coming soon to Disney Resort Hotels.”
The system has been introduced to a few Disney World hotels in recent months. You can find it at both Disney’s Art of Animation and Disney’s Polynesian Village Resort.


Photo: Disney
“Hey Disney!” is basically a voice assistant like Alexa on Amazon Echo devices (the system is an Amazon device as well).
You can talk to the device to do things like order more towels to your room or get a wake-up call from your favorite character. You can also play music, trivia games, and hear some jokes!
So, how do you use this new device? We’re here to break it down!
The screen will give you a message with a greeting like this one. The message also changes every day!
You swipe right to go to the next slide. Here, you can request housekeeping, maintenance, or luggage services by saying “Hey Disney, send a Cast Member.”
If you don’t touch the screen and scroll to the other slides, “Hey Disney!” Will just automatically roll through them like a carousel.
You can also listen to music on your “Hey Disney!” device!
You can play songs from iHeart Radio by saying “Hey Disney, let’s hear some music.”
Resorts Radio has a bunch of different Disney hits!
You can also connect to your own device to play music.
Want to go on an adventure from your hotel room? You can share play-along adventures with your favorite characters by saying “Hey Disney, let’s go on an adventure.”
The characters you can hang out with include Mickey & Pluto, Minnie & Mickey, Goofy & Donald…
…Dory, Mater, Olaf & Anna, R2-D2 & C3PO…
…Genie, Rocket & Groot, The Muppets, and more!
When you select a character, they will pop up on the screen, like Miss Piggy is below.
Here’s a look at Goofy, too!
They system also allows you to set alarms by saying “Hey Disney, set an alarm.” When you do this, a random character will wake you up in the morning!
If you need a bedtime story, “Hey Disney!” can do that as well! Just say “Hey Disney, tell me a story.”
You can choose from short or long-form stories from various characters. There are fairytales, funny tales, and adventure tales available. You can also choose to be surprised!
The story will have a time below its title to tell you how long it is.
Then, that character will pop up on your screen during the story.
If go to the top of the screen you can also see the home button, do not disturb button, and alarms button.
Some of the other screens on the device show where you can play Disney Trivia. Just say “Hey Disney, let’s play trivia.”
There’s also a screen right now that helps you celebrate Miguel’s hometown from Coco! Just say “Hey Disney, play a Soundscape.”
“Hey Disney!” also allows you to check the weather! Say “Hey Disney, what’s the weather?”
Say “Hey Disney, tell me a joke” to hear from some special guest comedians!
And, you can check park hours by saying things like “Hey Disney, when is Animal Kingdom open?”
From the Home Screen of the device, you can get things for your room, send a Cast Member up for maintenance…
…plan your day with Disney transportation…
…see park hours…
…and more.
That’s about everything! Remember that the system is voice-activated or you can mute the device and just use the touch screen.
Stay tuned for more Disney World news and updates!