Disney Resort Mousekeeping Options
Disney Mousekeeping, which is what they call their Housekeeping department, has made some changes amid the pandemic. Disney has provided guests with options when it comes to this service. You can now decline or accept cleaning services every other day straight from the app.
I have a check in date in February and these options popped up for me during the Online Check-In process on my My Disney Experience account. with all of the safety procedures in place at the Walt Disney World resort, you can expect these Mousekeeping options and procedures to stay in place for a while to come.
If you decline service, you will still be able to call and receive clean linens during your stay.
When you stay at a Disney Resort hotel, enjoy peace of mind knowing that your room will be thoroughly cleaned prior to your arrival and serviced during your stay.
Your room will undergo comprehensive cleaning—with added attention to:
- High-touch areas, like TV remotes and door handles
- Floors, which will be steam cleaned and vacuumed between Guests
During Your Stay
Your room will receive light housekeeping service every other day (unless you choose to decline the service). This service will include:
- Removal of trash and used towels
- Replenishment of towels and amenities throughout room and bathroom
- Wiping and cleaning of the vanity and counter surfaces
- Vacuuming, if needed
In addition, housekeeping tools will be cleaned between rooms.
Inside Your Room
- Individually wrapped glassware
- Double-cased pillows
- Additional items that have been cleaned and wrapped in single-use packagin
Disney Vacation Club
If you’re a Disney Vacation Club Member using your Membership to stay, you’ll receive service on the 4th and 8th days, unless you decide to decline the service.
Note: If you’re a Disney Vacation Club Member using your Membership to stay, you may decline service on the 4th and 8th days.
Disney reserves the right to enter any room at a Disney Resort hotel for maintenance, safety, security or any other purpose, even if the Room Occupied sign is displayed on the room door.
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