Disney Cast Member Connects With Guests in Special Way
Meet Disney Cast Member, Walter Jefferson.
This talented and hard-working Cast Member knows the importance of making magical experiences for all Disney guests and he goes about connecting with them in a special way.
Jefferson interacts and communicates with guests through American Sign Language.
His special interactions with guests who may be deaf or hard of hearing allow for everyone to feel connected and valued when visiting Walt Disney World.
TikTok Famous
@disneyparks We LOVE this magical moment ✨🤟 (via: @cargo_shorts_dad) #ASL #SignLanguage #Disney #DisneyParks #CoreMemory #DisneyWorld #Orlando #DisneyCastLife ♬ original sound – Disney Parks
Recently, one of Walter’s personal interactions and magic moments was caught on camera and shared by a guest on TikTok.
The guests are visibly excited and happy with this interaction, and Walter made the young guest’s day. She later shared that Walter was her favorite Cast Member.
Meet Walter Jefferson
Walter started his Disney career in 2015 as a parking Cast Member at Disney’s Animal Kingdom and is now a guest relations coordinator at Magic Kingdom.
His passion and dedication to ASL (American Sign Language) started when he was young and turned into a lifelong passion. One that he can share in his current role at Disney.
“As a little kid, I was enthralled with sign language. I remember seeing a man who was deaf, and I wanted to have a conversation with him, but I did not know how or where to start,” said Walter. “In that moment, I decided I was going to learn sign language. It started with simple greetings and that was my introduction to the language.”
Walter’s dedication to ASL has allowed him to make genuine connections with all guests and he loves the positive impact it can have on their vacation.
Celebrating Diversity and Inclusion
Walter’s story is an amazing example of Disney’s commitment to diversity and inclusion. It also reminds us all of the powerful impact we can create using connection.
Special thanks to Cast Members like Walter who create these amazing connections every day.
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Feature Image Credit: Disney