Verizon: The Attack of the Phantom Disney+ Charge?
File under: Bad news/good news. Apparently, some folks, people who signed up for Disney+ through their Verizon account, are seeing a charge on their bills. However, this charge does not apply.
When is a line item not a line item?
QUESTION:
Are some Verizon customers who got a free Disney+ subscription really seeing mistakes on their bill?
ANSWER:
Yes, a spokesperson for the company confirmed that they are aware of a “billing error” on some bills. Customers, however, were never overcharged.
SOURCES:
David Weissmann: Public Relations Manager East Area – Verizon Consumer Group
An example of the charge. Image: WUSA9.com.
[Recently,] A spokesperson for the telecommunications company confirmed some customers are noticing a minor glitch.
“We’ve identified a billing error where some wireless customers may see a line item for Media & Apps reflected on their bill,” David Weissmann, a Verizon spokesperson, said.
“This amount is not being charged to the customer’s bill total. No customer action needed; we are working to remove the incorrect line item.”
Photo: Arne Beruldsen/Shutterstock spiderman777/Shutterstock (Licensed) Remix by Jason Reed
The Bottom Line: Don’t Worry
So, sure, you should take a look at your bill. However, skip the worry – it’s just an erroneous line item.
