Disney Gives Away Free Tickets to Uncalled Boarding Groups
Disney is working to take care of some highly disappointed guests by giving away free tickets to uncalled boarding groups for Rise of the Resistance.
Star Wars: Rise of the Resistance opened this morning to Walt Disney World Resort guests. At 4:30 AM, lines of cars had already formed outside the entrance of Hollywood Studios.
Swarms of guests were waiting outside the gates and were finally allowed into the park around 5:30 AM. Once inside the park, guests were required to open up the My Disney Experience app and join a Boarding Group.
Over 150 Boarding Groups were assigned today however, by 9:00 AM all Boarding Groups had been booked. That means, any guests entering the park after that time would have no opportunity to experience Rise of the Resistance today.
Throughout the day, guests received push notifications letting them know it was time to return to the attraction for their ride experience. However, just a few hours ago notices were being sent out to guests letting them that their Boarding Group could not be accommodated today.
In lieu of the miscalculation on Disney’s end, the company is offering guests of uncalled Boarding Groups a 1-Day Park Hopper Ticket and a FastPass+ valid for any attraction including Rise of the Resistance.
Twitter user @DisPhotography_ shared the following screenshots of messages that went out to guests in any of the uncalled boarding groups:
It appears the free tickets were automatically linked to My Disney Experience accounts and have expiration dates of 12/31/2030.
While nothing can truly relieve the disappointment guests may feel after having secured a Boarding Group and waiting around all day, this is a wonderful gesture by Disney and certainly offers a solution for some.
As for what tomorrow brings? We are guessing another herd of excited visitors and many returning to utilize the Rise of the Resistance FastPasses Disney just handed out.
If you’re planning on making your way over tomorrow, we recommend being there well before park opening (at least 6 AM) and make sure to read this guide on how to secure your Boarding Group.
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