United Airlines Launches New and Innovative Family Seating Map
This week United Airlines announced a new technology in response to frustrated airline travelers.
United Airlines is set to launch a new and innovative family seating map to help with seating arrangements and smoother travel experiences.
(AP Photo/Jeff Chiu, File)
The exciting new feature assists families with children under the age of 12 locate seats together free of charge.
United shared that the new seat map technology will locate open adjacent Economy seats (at the time of booking) and offer complimentary upgrades to other available seats as needed.
The Details
Photo: Trip Save
The new feature is available for Basic Economy tickets and seeks to deliver a smoother and more positive experience for families and young passengers.
“We’re focused on delivering a great experience for our younger passengers and their parents and know it often starts with the right seat,” said Linda Jojo, Chief Customer Officer for United.
Photo: united
Separated family travel has been a long-time complaint for US airline customers. The added costs of purchasing seats to sit together or near each other is a constant source of travel frustration.
If side-by-side seats are not available during booking, customers are able to switch to another flight with adjacent seats in the same cabin with no additional charge or fare difference.
Photo: Business Insider
Additional Airline Changes
Credit: Breeze Airways
Airlines have recently gone under scrutiny attracting national attention and outcries for policy change. President Biden addressed the government’s efforts to curb additional fees in his recent State of the Union address.
Biden shared, “Baggage fees are bad enough — they can’t just treat your child like a piece of luggage.”
Photo: Videvo.net
United Airlines immediately provided more seating options with a complete policy change starting in early March.
Delta Air Lines also stated that it “does not charge family seating fees and, regardless of the ticket class purchased, will always work with customers on a case-by-case basis to ensure their family seating needs are met.”
American Airlines offers booking tips on its website for families traveling with children under 15. Their key recommendation is to book as far in advance as possible for the ideal outcome.
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Article Source: NBC-2 News
Feature Photo: United
