Upon Reopening, Disney’s Aulani Makes Modifications to Cancellation & Refund Policy
It was just announce this week that Disney’s Aulani Resort & Spa in Hawaii would begin its phased reopening process on November 1, 2020! To give Guests extra piece of mind to think about traveling this year into next, Aulani has made temporary modifications to their cancellation and refund policy.
Guests many now cancel their Aulani vacation reservations up to 24 hours prior to their arrival date for stays through May 20, 2021 without any cancellation fees by Disney. this temporary modification applies to both “room only” bookings as well as packages.
Room only cancellations made less than 24 hours prior to scheduled arrival date, including no shows, a cancellation fee will be charged equal to the first night’s room rate plus tax. Aulani vacation packages cancellations made less than 24 hours prior to scheduled arrival date, including no shows, will be charged a fee of $400.
As mentioned, the above applies to stays through May 20, 2021. After May 20, 2021, the following cancellation and refund policies for Aulani will apply:
Room only cancellations must be made at least 5 days prior to arrival. For cancellations made 4 days or less before the scheduled arrival date, including no shows, a cancellation fee will be charged equal to the first night’s room rate plus tax.
For Aulani vacation packages or if you have booked other components with their room such as flight or car rental, the required time frame to cancel is 30 days or more. Beginning on the 29th day, a $400 cancellation fee would be chrged.
It is also important to note, that the above apply to room only and package bookings that have been booked directly through Aulani. Any fee imposed by third-party suppliers such as airlines, rental cars, and travel protection plans will be deducted from refundable amounts for Disney Travel Company Packages.
With all of this uncertainty going on right now, I am glad to see Aulani make these temporary changes to their cancellation and refund policy. Now, it’s time to go plan my Aulani vacation!
For additional information and to start planning your Disney Aulani vacation to Hawaii, Fill out the form below or send an email to Holly@MickeyTravels.com for a FREE, no-obligation quote to book your Disney vacation. There are some great discounts available for 2020 Aulani vacations! EVERY vacation package* booked exclusively with me by a teacher or someone on the front lines battling the virus, will receive a Disney Gift Card when you book your Disney vacation package* with me by December 31, 2020. As an agent with MickeyTravels (a Platinum Earmarked Agency), I will be on hand to help you with everything from finding your perfect package and I offer competitive onboard credits as well as ensuring you are receiving the best rate available by Disney. I work with all Disney Destinations and destinations outside of Disney. Best of all, my services are absolutely FREE. Get in touch via email at Holly@MickeyTravels.com or calling 954.401.9577. Also, make sure to CLICK HERE to follow along with my Facebook page for all things Disney and giveaways!
*Vacation package must be a minimum of 3 nights with 3-day tickets
Image/Credit Source: Disney