BREAKING NEWS: Aulani, A Disney Resort & Spa Announces Temporary Closure
We previously brought you the news that due to the Coronavirus Pandemic, Aulani Resort was restricting certain offerings such as their Luau, dining, and Aunty’s Beach House. We have now received the announcement that Aulani Resort is taking this further with a full temporary closure beginning 5 p.m. on Tuesday, March 24-Tuesday, March 31.The delay in closure is intended to give guests the ability to make necessary travel arrangements or book alternative accommodations.
If you have an Aulani reservation booked with your MickeyTravels agent, please know that they will be reaching out to you to discuss your options. If you have booked a reservation on your own, Disney has provided the below guidance.
Aulani Temporary Closure Details
Resort Rooms and Packages
For reservations booked through DisneyAulani.com or The Walt Disney Travel Company call (866) 443-4763 to reschedule reservations with arrivals of March 24-31 to a future date. To provide additional flexibility, we are waiving all Disney-imposed change and cancellation fees up to the date of check-in for your reservations that are impacted, as well as those rescheduled reservations with arrivals through June 30, 2020.
On Tuesday March 24 at 5 p.m., room-only reservations booked directly through Disney, for arrivals March 24-31, will automatically be cancelled. Please contact the Walt Disney Travel Company at (866) 443-4763 to rebook or cancel your Aulani Resort hotel package.
We will also process a refund to the original form of payment if a payment had been made. Please note that cancellation fees imposed by third-party suppliers, including airlines and rental cars, as well as non-refundable products like travel protection plans, are deducted from refundable amounts for Walt Disney Travel Company packages.
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