New Digital Menus Reduce Contact Ordering at Walt Disney World
Since reopening last month, Disney World has been working tirelessly to implement new strategies designed to keep guests safe while at the theme parks. From limited attendance to the mandatory use of facemasks, we’ve spent a lot of time over the past few months detailing all of these new measures. However, there is one that we haven’t properly touched on.- the new digital menu options available at the parks.
Did you know that during visits to Walt Disney World you can order the iconic “Grey Stuff” and many other delectable treats in just a few easy taps of the mobile phone. Disney has implemented a new digital menu system. It is so simple to use. All you need to do is scan a QR code, select your item and enjoy!
Disney created a handy video to explain how this process works. You’ll find it below:
In addition, guests will find that many quick-service menus are available online using the Mobile Order section of the My Disney Experience app. For those dining in, you’ll also be able to access digital menus easily by scanning a QR code to peruse the menu.
So how exactly does this tech work? Uptown Network is one of the developers of the BYOM (Bring Your Own Menu) technology. It announced just last week that it has saved restaurants more than 3 million pieces of paper daily by replacing restaurants’ current menu options with the company’s QR-code driven mobile menus. In addition BYOM has saved restaurants more than $1,000,000 in printing costs and has been used on over 500,000 restaurant guests.

Image Credit: Wine Bar George
According to a recent piece in Restaurant Technology News, Jack Serfass, CEO of Uptown Network had this to say about their new tech, “Given this choice, most guests choose throw-away paper because PDFs on phones are too cumbersome.” He continued “With BYOM, we’re delighting and protecting guests while keeping over 10,000,000 throw-away menus out of landfills by the end of this year, saving millions for restaurant owners.”
Wine Bar George, a popular destination at Disney Springs® at Walt Disney World, reopened right before Memorial Day 2020 with BYOM.™ (If viewing on mobile, click here to view the menu.)
QR codes are nothing new in the industry however, more restaurants, including those at Disney theme parks are putting more though into their use as they try to engineer safe guest experiences in a COVID-19 world.
For more information about dining at Walt Disney World Resort, visit Disneyworld.com/dining. Readers are also encouraged to keep following along with MickeyBlog for further Walt Disney World news and updates!
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