Disneyland Paris to Remain Closed Until Mid-July
Earlier today, we reported that the opening date of the reimagined Disney’s Hotel New York – The Art of Marvel had been pushed back. Now, can confirm the Disneyland Paris will not be reopening until at least July 15, 2020.
Disneyland Paris has just released the following updates to resort reservations as well as tickets and FastPasses:
RESORTS
I have a future holiday at Disneyland Paris (excluding Disney’s Hotel New York – The Art of Marvel – see below) arriving on or before 14 July 2020. What does that mean for my holiday?
• If you bought your holiday directly with Disneyland Paris, please fill out the electornic form to help process your request. If you wish to speak to us in person, please call the telephone number indicated on your confirmation email. Call volumes are extremely high due to the unprecedented circumstances so please bear with us if it takes longer than usual to answer your call.
• If you bought your holiday through a travel provider (Travel Agency, Coach Operator, Online Travel Agency), please contact your operator directly.
* For certain periods depending on your original booking and for a holiday with equivalent features on certain dates – if the price of the new holiday is lower, you will pay the lower price.
In the current exceptional context we know there is a lot of uncertainty about travel and we understand your concerns. We are therefore offering you the option of modifying or cancelling your current reservation without charges (except for transport related charges as per our conditions of sale).
• If you bought your holiday directly with Disneyland Paris, please call the telephone number indicated on your confirmation email. Call volumes are extremely high due to the unprecedented circumstances, so please bear with us if it takes longer than usual to answer your call.
• If you bought a holiday through a travel provider (Travel Agency, Coach Operator, Online Travel Agency), please contact your operator directly.
TICKETS FOR DISNEYLAND PARIS
• If you hold an e-ticket, you must download it before its initial expiration date, and then present it at the entrance to the Disney Parks on the day of your visit.
• If you hold a paper-based ticket, just present it at the entrance to the Disney Parks on the day you visit.
* During the period of visit indicated in the calendar depending on your ticket type.
• If you have dated Group tickets booked by a group operator for a visit during the closure period, your tickets will either be cancelled and refunded or rebooked at the same price subject to availability for a new date of visit by the group operator. Please contact your group operator.
• If you purchased your FASTPASS at the Disney Parks entrance: To request a refund, you should send a copy of the FASTPASS ticket(s) by email to dlp.communication.visiteurs@disneylandparis.com with your IBAN and BIC. Please ensure the price and the information printed on your FASTPASS ticket(s) is legible so that we can process your request.
• If your FASTPASS is not part of a hotel package and was purchased on our website or at our Contact Centre, tickets will be automatically cancelled and refunded in full.
• If your FASTPASS was purchased as part of a hotel package at Disneyland Paris, please refer to the “Resorts” section below.
• If your booking for the Buffalo Bill Wild West Show is not part of a hotel package and was made on our website or at our Contact Center, tickets will be automatically cancelled and refunded in full.
• If your booking for the show is not part of a hotel package and was made through a distributor or reseller, please contact your distributor or reseller directly.
• If you purchased tickets for the show at the ticket booth at Disneyland Paris, please send a copy of your Buffalo Bill Wild West Show ticket(s) by email to dlp.communication.visiteurs@disneylandparis.com with your IBAN and BIC to request a refund,. Please ensure the price and the information printed on your tickets is legible so that we can process your request.
• If your booking for the Buffalo Bill Wild West Show has been made as part of a hotel package at Disneyland Paris, please refer to the “Resorts” section below.
If you purchased tickets through a distributor or reseller, please contact your distributor or reseller directly.
Has cabin fever set in and you’re ready to start planning your Disney vacation? Are you a teacher or someone on the front lines battling the virus? Fill out the form below or send an email to Holly@MickeyTravels.com for a FREE, no-obligation quote to book your Disney vacation. Plus, if you are a teacher or someone on the front lines fighting this virus, you will receive a Disney Gift Card when you book your Disney vacation package* with me by May 31, 2020. As an agent with MickeyTravels (a Platinum Earmarked Agency), I will be on hand to help you with everything from finding your perfect package and I offer rate monitoring to ensure you are receiving the best rate available by Disney. I work with all Disney Destinations and destinations outside of Disney. Best of all, my services are absolutely FREE. Get in touch via email at Holly@MickeyTravels.com or calling 954.401.9577. Also, make sure to CLICK HERE to follow along with my Facebook page for all things Disney and giveaways!
*Vacation package must be a minimum of 3 nights with a 3-day ticket.