Disney+ Error Codes: What Do They Mean?
File under: I did not know that.
Play Station Universe is not generally on my reading list; however, since my two eldest cashed in on their April and May birthday present, early. Well, here we are.
But one article I saw on PSU.com was pretty interesting:
Disney Plus Unable To Connect All Error Codes, How To Fix Them
Now, I am not intending to post the whole page but I do encourage those of you juggling multiple devices via Disney Plus to check out the whole piece.
Here are just a few of the codes PSU identified:
Disney Plus Error Code 4
This error means that Disney are having issues attempting to process your transaction.
Possible fixes:
- Make sure that the Zip or Postal Code you are using matches that on the card you are using.
- Ensure that the three-digit security code on your card is correct.
- Make sure that the expiration date on your card is both accurate and has not been exceeded.
- If you’re accessing Disney Plus from a territory, your card has to match. For example, a US Disney Plus subscription requires a US-issued card.
- Government-issued cards cannot be used as a subscriber payment.
Disney Plus Error Code 5
This means we could not update your account information because there is something wrong with the data you have entered. Please check what you have entered and try again.
Possible fixes:
- Ensure that the account information entered is accurate
Disney Plus Error Code 9
This means that you have been logged out of Disney+, and you will need to log in again to continue to use the service. It can also mean the payment information that you have entered cannot be processed. Please check the information and try again.
Possible fixes:
- Make sure that the Zip or Postal Code you are using matches that on the card you are using.
- Ensure that the three-digit security code on your card is correct.
- Make sure that the expiration date on your card is both accurate and has not been exceeded.
- If you’re accessing Disney Plus from a territory, your card has to match. For example, a US Disney Plus subscription requires a US-issued card.
- Government-issued cards cannot be used as a subscriber payment.
Although there are fewer codes than numerals, there is a very extensive list that goes up to “Error Code 90”! There are even links to walk you through how to Update Disney+ on PS3 and PS4.