Orlando International Airport Adds Two More Prestigious Honors to Its Resume
I don’t know about you, but I would love to arrive at Orlando International Airport.
As someone who has always visited Walt Disney World from across the country, arriving in the Sunshine State and seeing MCO feels like the official start of my vacation. More importantly, arriving at the airport means that days of Disney magic are on the horizon.
Independent of its proximity to all of Central Florida’s tourist destinations, MCO has become renowned for its facilities and customer service.
Photo: MCO
Over the years, the airport has earned accolades and awards while consistently being ranked among the top travel hubs in the country. Now, MCO is adding even more honors to its resume.
The 2025 Airport Experience Conference Honors MCO
This week, Orlando International Airport won two prestigious awards at the 2025 Airport Experience Conference (AXC).
Photo: Airport Experience News
At the 21st annual conference, MCO was named the Airport with the Highest Regard for Customer Service, a shining achievement for the men and women who make traveling through the facility so easy.
“We are incredibly honored to receive these awards, which reflect our unwavering commitment to providing exceptional customer service at Orlando International Airport,” said Lance Lyttle, CEO of the Greater Orlando Aviation Authority, which manages MCO.
Photo: Twitter/Orlando International Airport
“At GOAA, creating a culture of exceptional experiences is at the heart of our mission. These two recognitions confirm that we treat our customers with care, and they are why we strive to deliver exceptional service to all who pass through our doors.”
Introducing Tracy Conner Harris
Additionally, Tracy Conner Harris, Vice President of Concessions at Orlando International Airport, was named 2025 Property Manager of the Year!
Photo: MCO
“Orlando International Airport’s concessions program is constantly evolving, showcasing top operators and brands to enhance the experience for travelers,” Melissa K. Montes, vice president and publisher of Airport Experience News, said.
“Tracy and her team have created a dynamic and innovative program, with even more exciting changes on the horizon. I’m looking forward to what’s coming next.”
Photo: Disney
With more than thirty years of experience, Tracy has helped propel the dynamic growth of MCO’s concessions. She is also currently overseeing the implementation of the MCO Concession Master Plan.
“It is truly an honor to receive this recognition,” Tracy said. “I am blessed to be surrounded by an incredible team and amazing partners who are dedicated to providing an exceptional experience to more than 57 million annual guests.”
Photo: MCO
Congratulations to Tracy and the entire Orlando International Airport team!
