Health and Safety Update for Aladdin on Broadway
Aladdin, the hit Broadway musical, has a health and safety update. On December 20, 2021, they made some adjustments to their performances.
Important information regarding performances through December 24. Please visit https://t.co/RhcWqZ6LMo for more information pic.twitter.com/iZtbmPLmah
— Aladdin the Musical (@aladdin) December 20, 2021
Cancellations This Week
Aladdin staff go through rigorous COVID-19 testing protocols. Apparently, cases were detected within the company at The New Amsterdam Theatre.
Since the health and safety of the guests, cast, and crew are most important, the company canceled this week’s performances. In fact, they are canceled through December 25, 2021.
Therefore, scheduled performances return on Sunday, December 26, 2021. Also, the company supports ill members during this time.
Refund Information
So, hopefully the cancellations did not impact your plans. In addition, the company regrets canceling performances, but wellness is most important during a time like this.
However, if the cancellations impacted your tickets, then you get a refund. Your point of purchase refunds your tickets.
Please, refer to the following refunds list:
- Ticketmaster: Ticketmaster processed your refund, which will appear on your credit card within 30 days.
- Box Office (Digital Tickets): Submit your refund request via http://aladdinthemusical.com/refundexchange. You can exchange your tickets for an alternate date or you can obtain a full refund.
- Box Office (Paper Tickets): You need to return your tickets to the New Amsterdam Theater Box Office, or you may mail the tickets to New Amsterdam Box Office/ 214 West 42nd Street/ New York, NY 10036.
- Group Tickets: Be sure to contact your Group Sales Agent for refunds or exchanges. Also, hang on to your original tickets as long as necessary.
- Licensed Sales Channels (Broadway.com, Broadway Direct, Broadway Inbound, Entertainment Benefits Group, TodayTix, TKTS, etc.): Go to the original point of purchase for refunds or exchanges. Keep any physical tickets for a refund or exchange.
- Double the Magic Packages: Email your ticket concierge to review your options.
Safety First
Again, we hope you experience Aladdin on Broadway, especially if cancellations impacted your tickets. MickeyBlog will keep you updated on any health and safety updates, so keep it here!
Article Information: aladdinthemusical.com
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