New Digital Key Feature Now Available on the Disneyland App
A convenient new feature is now available on the Disneyland app. The Digital Key feature is an optional new feature that will allow guests staying at Disney’s Grand Californian Hotel & Spa or the Disneyland Hotel to unlock their hotel room using the digital key feature in the app.
Guests can even skip the front desk at check in by using the online check-in feature. This will allow them to go directly to their room when it is ready.
To qualify for Digital Key without visiting the front desk, Guests must provide an email address during checkout while booking their vacation. The Guest’s email address and last name must match the information on the associated Disney account in order to access this feature. Before booking, each party should designate a primary Guest on the reservation that currently has a Disney account or plans to create one prior to their arrival. This Guest will be the only member of the party who will have access to the digital key during their stay. Guests with room-only reservations or existing Clients that did not provide an email address during the initial booking can choose to add digital key by visiting the front desk of their hotel.
To use their digital key, Guests can follow these steps:
- Link hotel reservation to their Disney account via the Disneyland app or online
- Complete Online Check-in (up to 5 days prior to arrival) or check-in at the Front Desk upon arrival to complete the traditional process
- Once a room has been assigned on day of arrival and is ready for the Guest, they can access their room and locate their hotel room number within the digital key feature by tapping the “Unlock Door” button after signing into their Disney account on the Disneyland app
- To enter their room, Guests tap the “Unlock Door” button via the Disneyland app and then simply hold their phone against the door lock. A Bluetooth®-enabled device with the latest version of the Disneyland app is required.
Guests are encouraged to download the latest version of the Disneyland app prior to arrival.
Guests staying at Disney’s Paradise Pier Hotel are expected to have the option of using a digital key in the future.
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Source: Disney