Adventures by Disney / News

Adventures by Disney and National Geographic Expeditions Contact Center Hours of Operation Change

by Whitney Littlejohn · October 2, 2020

Beginning the week of October 4, 2020, the Adventures by Disney Contact Center will operate Monday through Friday from 8:00 a.m. to 10:00 p.m. (Eastern Standard Time) and the National Geographic Expeditions Contact Center will operate Monday through Friday from 9:00 a.m. to 9:00 p.m. (Eastern Standard Time).

Both Contact Centers will be closed on Saturday and Sunday. Deposits and final payments due on a weekend will now be due on the following business day.

Image Credit: Disney

This announcement comes on the heels of the sad news that the theme parks would be cutting 28,000 jobs as a result of the continued financial struggles due to COVID-19. Some 6,700 Walt Disney World non-union employees will be losing their jobs in December. This information comes from a notice given to the state by Disney yesterday. According to the details submitted, these layoffs will go into effect starting on December 4th.

Image Credit: Kent Phillips, photographer

In an official announcement, Disney Chairman Josh D’Amaro announced that the company would be cutting 28,000 us employees in a division that covers the theme parks, Disney Cruise Line and Imagineering. Several unions have already made statements suggesting that negotiations are ongoing concerning the extent of the layoffs.

This is a story that we here at MickeyBlog will continue to follow closely. Readers are encouraged to check back for further updates.

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Tags: Adventures By Disney Contact Center Hours Hour changes National Geographic Expeditions

Whitney Littlejohn

Whitney is a wife and mom of 2 princesses of her own. She has grown up visiting Disney World and has turned her passion into a career. When she's not at the parks, she can be found planning her client's vacations with MickeyTravels and sharing advice with readers at MickeyBlog. Please reach out for a free, no-obligation quote at 843-288-1130 or whitney@mickeytravels.com.

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