New Cast Member Team Created to Monitor Social Distancing, Dining Reservations Do Not Guarantee Entry at Disney Springs
As we conclude our series on questions and answers regarding Disney Springs reopening, we will learn what is being done to make sure Guests will follow social distancing guidelines as well as dining reservations. As you will see in the answers below, Disney has created a new Cast Member team that will focus on making sure Guests adhere to all policies. In addition, with limited capacity to the entertainment complex, having an Advanced Dining Reservation will not guarantee your entry.
Image Credit: Hong Kong Disneyland
Social Distancing and Capacity
How will physical distancing guidelines be enforced?
Managing density within Disney Springs has been a major consideration as we implement physical distancing guidelines based on recommendations from health authorities and government officials. One of the ways to do that is to limit the number of Guests in any given time for each location. One-way and other directional signage has been installed to assist Guests to responsibly move throughout the property. Additionally, ground markings have also been installed to allow for proper physical distancing when queuing is needed at a location. We are also adding a new team to engage with Guests and promote physical distancing guidelines in common areas and queues.
How are you limiting capacity at Disney Springs?
Disney Springs will open with the implementation of Guest capacity measures to limit density and comply with state and federal guidelines. Upon opening, this includes limiting our parking locations for arriving Guests to the Orange and Lime Parking Garages.
How will Disney Springs control capacity for the stores and restaurants that will be open?
One-way and other directional signage have been installed to assist Guests to responsibly move throughout the property. Additionally, ground markings have also been installed to allow for proper physical distancing when queuing is needed at a location. We are also adding a new team to engage with Guests and promote physical distancing guidelines in common areas and queues.
Dining Reservations at Disney Spring
How can I make a dining reservation for a restaurant at Disney Springs?
Make dining reservations online via the Walt Disney World website or the My Disney Experience mobile app. Or, use OpenTable to check availability and book.
Note: Some restaurants may remain closed during the initial opening period.
Will I be able to come to Disney Springs if I have a dining reservation, but the parking garages are full or if Disney Springs is closed due to capacity?
Image Credit: Morimoto/Disney
Unfortunately, due to capacity restrictions at Disney Springs, once the parking garages are full, Guests will no longer be able to park and visit Disney Springs. This includes Guests who have a booked a dining reservation.
Will I be charged the dining guarantee fee if I cannot make my dining reservation because Disney Springs is closed due to capacity?
No. If a Guest is unable to make their reservation because Disney Springs is closed due to capacity, the dining guarantee charge will be waived.
How will restaurants handle reservations when they reach capacity?
Unfortunately, due to capacity restrictions at Disney Springs, once the parking garages are full, Guests will no longer be able to park and visit Disney Springs. This includes Guests who have a booked dining reservation. If a Guest is unable to make their reservation because Disney Springs is closed due to capacity, the dining guarantee charge will be waived.
Image Credit: STK Orlando
What do you think about these new procedures and protocols surrounding physical distancing and dining at Disney Springs? Let us know in the comments below.
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