CHOC Joins Disney’s Hospital Experience Improvement Efforts
The Children’s Hospital of Orange County (CHOC) will be joining Disney’s efforts to reimagining the hospital experience for patients. This past year, Disney dedicated over $100 million to children’s hospitals around the world. The overall goal is to bring happiness to the lives of children during their hospital visit.
In order to achieve this, doctors, nurses, and staff will receive customer-service training. In addition, the Disney Institute will create a specialized program for CHOC healthcare professionals. The program will focus on developing ways to improve the experience for patients and their families.
Patient care experts will also work with Disney to create customized experiences with beloved Disney characters. Through the use of interactive technology, storytelling and a little magic, young patients will enjoy a more positive hospital visit.
Kimberly Chavalas Cripe (President and CEO of CHOC) stated, “We are thrilled to partner with Disney to leverage the power of imagination, creativity and make believe in creating memorable experiences for our patients. We believe nothing – especially illness or injury – should put childhood on pause”.
Disney has worked closely with CHOC in the past. As a matter of fact, efforts by the company date all the way back to Walt himself. Walt happened to be on the committee who helped open CHOC and welcomed it into the community.
Over the years, Disney has engaged in fundraising efforts including the annual CHOC Walk in the Park. Most recently a $5 million gift from the Disneyland Resort assisted with the construction of a new tower. The tower houses it’s own “Turtle Talk” show in the lobby, which is a perfect example of the overall efforts Disney is aiding. After all, bringing happiness to families extends beyond the parks.
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